AI-assisted triage and operational visibility for
solar O&M teams.
ClearSpot helps O&M providers reduce low-value interventions, prioritize the issues that matter most, and deliver stronger reporting to clients. The offer is built around faster triage, lower wasted truck rolls, stronger SLA performance, and better anomaly-to-action visibility across managed portfolios.
Not every alarm deserves the same response.
The goal is to act on the highest-impact issues first.
Most O&M teams manage multiple sites, strict response expectations, and a constant flow of alarms, tickets, and field decisions. In that environment, the biggest value comes from reducing low-value visits, improving technician context, and helping teams focus on the issues with the highest MWh, downtime, and SLA impact.
Alarm overload
Many O&M teams still spend too much time sorting through noisy alarms without a clear ranking of what matters most to uptime, yield, or client commitments.
Wasted site visits
Truck rolls are expensive, and no-fault-found interventions erode margin. ClearSpot helps identify where visits can be reduced and where the highest-value field actions should go first.
Weak service differentiation
Clients increasingly expect more than raw monitoring. They want clear anomaly context, action visibility, and reporting that shows how the service protects performance and reduces downtime.
Commercially relevant metrics for solar O&M providers.
The O&M offer is designed around a compact set of operational KPIs: engineer productivity, truck-roll efficiency, no-fault-found rate, site availability, SLA performance, and reporting effort. The objective is not just to flag issues, but to help teams act faster and spend time where it matters most.
Typical contract scope
Designed for O&M portfolios that span multiple sites, client contracts, and response workflows.
Truck-roll opportunity
A realistic opportunity range for reducing low-value truck rolls once alarm patterns and visit policies are re-ranked.
Manual triage replaced
On pilot scopes, a meaningful share of manual triage can be replaced by AI-ranked prioritization.
Wasted visits reduced
ClearSpot is designed to reduce wasted truck rolls and no-fault-found interventions on selected managed assets.
Three ways to start with ClearSpot.
The O&M offer ladder begins with a starter triage snapshot, moves into an AI-assisted portfolio triage pilot, and then extends into a broader AI copilot subscription for managed fleets.
AI Alarm Triage Snapshot
A focused diagnostic for O&M teams that want a fast view of which alarms matter, which do not, and where visit policy can improve.
Key value
AI-Assisted Portfolio Triage Pilot
The core pilot package for O&M providers who want AI-ranked priorities, stronger technician context, and better anomaly-to-work summaries for clients.
Key value
O&M AI Copilot Subscription
The advanced package for O&M providers that want a persistent AI layer across triage, truck-roll optimization, and client-level service reporting.
Key value
| Package | Best fit | Scope | Main deliverables | Main outcome |
|---|---|---|---|---|
| O1 · AI Alarm Triage Snapshot | O&M teams that want a fast triage diagnostic first. | 20 MW, 30 days. | Alarm review, ticket-history analysis, visit-policy recommendations. | Low-value alarms identified and truck-roll opportunity made visible. |
| O2 · AI-Assisted Portfolio Triage Pilot | O&M teams that want a measurable proof of value in live operations. | 20 MW, 30–60 days. | AI-ranked priorities, technician context, client-ready summaries. | Lower wasted visits, faster response, and stronger triage efficiency. |
| O3 · O&M AI Copilot Subscription | Providers scaling AI-assisted service delivery across more contracts. | 50–200 MW under management. | Persistent triage, CMMS linkage, SLA and performance dashboards. | More MW per technician, stronger client reporting, and better retention. |
Book an O&M portfolio review
Discuss the right package for your managed MW, current triage workflow, ticketing stack, field operations, and reporting priorities.