Privacy Policy
At Clearspot Artificial Intelligence Corp (“Clearspot Artificial Intelligence,” “we,”
“our,” or “us”), we understand that privacy is of paramount importance to you. This
Privacy Policy (the “Policy”) is designed to provide transparency regarding our
practices concerning the collection, use, and disclosure of your personal information
when you interact with our products, services, or communications. This Policy
applies to all web services, mobile solutions, and related applications, widgets,
software, and tools provided under the Clearspot Artificial Intelligence brand,
collectively referred to as our “Services.”
By using our Services, you acknowledge that you have read and understood this
Policy. If you do not agree with this Policy, please refrain from using our Services.
This Policy encompasses the following key aspects:
1. Personal Information We Collect: We collect various types of personal
information, including but not limited to your name, address, telephone
number, and email address.
2. Use of Personal Information: This Policy details how we utilize your personal
information, including for operational purposes, communication, and
compliance with legal obligations.
3. Disclosure of Personal Information: We outline the circumstances under
which your personal information may be shared with third parties.
4. Your Rights and Choices: We explain the rights you have regarding your
personal information and how you can exercise those rights.
5. Third-Party Services: This Policy addresses our interactions with third-party
services and how they may affect your personal information.
6. Protection of Personal Information: We describe the measures we employ
to protect your personal information from unauthorized access or disclosure.
7. International Data Transfers: We outline how your personal information is
transferred and processed across international borders.
8. Privacy Shield Notice: For applicable jurisdictions, we detail our compliance
with the Privacy Shield Framework for data transfer.
9. Data Retention: We explain how long we retain your personal information
and the criteria used for determining retention periods.
10. Children’s Privacy: We specify the measures we take to protect the privacy
of children under the age of 13.
11. Updates to This Policy: We inform you of how we will update this Policy and
how such changes will be communicated.
12. Contact Information: We provide details on how you can contact us with any
questions or concerns regarding this Policy.
By using our Services, you agree to the terms outlined in this Policy. If you do not
agree with this Policy, please refrain from using our Services.
For California residents, please review our California Resident Privacy Notice to
learn more about your rights and how we handle your personal information under
California law.
Definition: “Personal Information” refers to any data that identifies or can be used
to identify an individual, including but not limited to, names, addresses, telephone
numbers, and email addresses.
1. Personal Information That We Collect
At Clearspot Artificial Intelligence Corp (“Clearspot Artificial Intelligence,” “we,”
“our,” or “us”), we collect information about you in various ways, including when you
provide it directly to us via our website, through your use of our Services, or through
third-party sources. The types of information we collect include:
A. Personal Information You Provide to Us
Registration and Profile Information. When you establish a Clearspot Artificial
Intelligence account, we collect personal details including your full name, company
affiliation, address, email address, telephone number, and any additional
information you elect to include in your profile.
Payment Details. For users registering for our paid services, we collect your contact
information and payment details such as your payment card information or bank
account details. Please note that we do not retain your payment details in our
systems; rather, we utilize a third-party payment processor to securely handle
payment transactions.
User Materials. In connection with your use of our interactive functionalities, such
as engaging with other users, posting comments on forums, or uploading content
including imagery, map data, video, sensor data, telemetry data, and location data
(collectively, “User Materials”), we gather information pertinent to your profile and
the User Materials you elect to share with us.
Event Information. When you register to attend any conferences or events
organized by us, we may collect your name, contact information, and details
pertinent to the event you participated in.
Communications. In cases where you directly contact us or participate in surveys,
we may obtain additional personal information. This includes your name, email
address, content of your messages or attachments, and other information you
choose to provide. Third-party vendors manage and store these communications on
our behalf. Additionally, when you engage with our email communications, we may
track interactions such as whether you open, click on, or forward these emails to
enhance your experience and optimize our Services. Subscription to newsletters or
mailing lists will also result in the collection of certain personal information,
including your email address.
A. Support Information
In the course of providing technical support services, Clearspot Artificial
Intelligence Corp (“Clearspot Artificial Intelligence,” “we,” “our,” or “us”) will process
your contact information, including but not limited to your name, email address,
telephone number, and the country in which you are located. Additionally, we will
collect information related to the reasons for your support request, as well as any
supplementary details you may provide in connection with your request.
Please be advised that the provision of certain Personal Information may be
mandatory for the effective delivery of our Services. Failure to provide such
required information may preclude your ability to utilize our Services if such
information is essential for their provision or if we are legally obligated to collect it.
Where applicable laws require, we will specify whether the provision of Personal
Information is obligatory, the rationale behind such requirements, and the potential
consequences of non-disclosure.
B. Personal Information Collected Automatically
1. Device Information. We automatically collect Personal Information about
the device and software you use to access our Services. This includes your IP
address, web browser type, operating system version, device type (e.g.,
personal computer or mobile device), and any unique device identifiers. For
details on our use of cookies, please refer to the section “Information We
Collect via Cookies.”
2. Location Information. Our Services may collect geolocation data when you
use our mobile application. This data includes physical location information
such as street address, latitude and longitude, and IP address, along with
timestamps and duration of recorded locations. Please refer to the section
“Information We Collect via Cookies” for additional information on our use of
cookies.
3. Usage Information. We automatically gather certain information regarding
your usage of our Services. This includes your interactions with the Services,
the websites you visited immediately prior to and following your use of our
Services, and the content, features, and activities accessed within our
Services. Please see “Information We Collect via Cookies” for more details on
how we use cookies.
4. UAV Information. When you operate unmanned aerial or ground vehicles
(“UAVs”) through our Services, we automatically collect data pertaining to
the UAV’s operation, including identification details, flight or traversal paths,
logs, location data, telemetry, and sensor data, as applicable.
5. Images and Video. During the operation of a UAV or handheld camera
through our Services, we collect imagery, map data, and video content
captured during the operation.
C. Information We Collect via Cookies
Upon your use of our Services, we may automatically collect Personal Information
via cookies, web beacons, and similar tracking technologies implemented in your
browser or emails. Cookies are small text files containing alphanumeric characters.
We utilize both session cookies, which expire upon closing your browser, and
persistent cookies, which remain after closing your browser and may be utilized
upon subsequent visits.
The information collected through cookies may include Personal Information such
as your IP address, web browser type, device type, and the web pages you accessed
immediately before or after using our Services. This data also encompasses
interaction details, such as the date, time, and click activity.
1. Strictly Necessary Cookies. These cookies are essential for the operation of
our Services, including functionalities such as login capabilities. We may
employ first-party or third-party strictly necessary cookies.
2. Performance Cookies. We use these cookies for analytical purposes to
maintain and enhance our Services. Performance cookies, including those
from third-party analytics providers such as Google Analytics, help us
understand your engagement with our Services.
3. Functional Cookies. Functional cookies, used by us and our third-party
partners, assist in delivering relevant advertising and content tailored to your
interests. These cookies also prevent repetitive display of the same
advertisements.
4. Targeting Cookies. These cookies, employed by us and third-party partners,
are used for delivering targeted advertising and content. They help ensure
ads are relevant to you and manage the frequency of ad display.
5. Social Media Cookies. These cookies are placed by social media services to
enable sharing of content across your social networks and track your
browsing behavior across various sites.
Where legally mandated, we will obtain your consent before deploying cookies. For
more information on your choices regarding cookies, please refer to the “Your
Rights and Choices” section of this Policy.
Our third-party partners, including analytics providers, may employ these
technologies to collect Personal Information about your online activities over time
and across different services.
D. Personal Information from other sources
We may receive information about you, including Personal Information, from third
parties, and sources other than our Services, such as our business customers and
partners. In addition, we use third-party Software Development Kits (“SDKs”) in order
to connect with third-party service providers, through which we may exchange data in
order to enable the functionality of our Services.
If we combine or associate information from other sources with Personal Information
that we collect through our Services, we will treat the combined information as Personal
Information in accordance with this Policy.
2. How we use Personal Information
We will only process your Personal Information based on a valid legal ground, which
may vary depending on the country where you are located. The table below describes
the legal grounds by purpose:
| Purpose | Description | Legal ground (where required under applicable law) |
|---|---|---|
| Providing and Improving the Services | We use your Personal Information to provide, maintain, improve and update our Services, for instance to control the UAV during a traverse or flight, to provide you with analyses of the images you have captured using the UAV, and for product development purposes. | ● You give us consent to do so ● The processing is necessary for entering into, or performance of a contract to which you are a party ● We, or a third party, have a legitimate interest in using your Personal Information for the purpose of developing, hosting, and maintaining the Services |
| Support | We may use your Personal Information to provide technical support, including diagnosing and resolving any issues you report. | ● You give us consent to do so ● The processing is necessary for entering into, or performance of a contract to which you are a party ● We, or a third party, have a legitimate interest in using your Personal Information for the purpose of developing, hosting, and maintaining the Services |
| Communicating with you | We may use your Personal Information to contact you, including by email, phone and text message, for administrative purposes such as to provide information that you request, to respond to comments and questions, or to ask you to provide feedback and complete surveys. | ● You give us consent to do so ● The processing is necessary for entering into, or performance of a contract to which you are a party ● We, or a third party, have a legitimate interest in using your Personal Information for the purpose of communicating with you |
| Fraud and incident prevention | We may use your Personal Information to detect security incidents and respond to trust and safety issues, protect against malicious, deceptive, fraudulent, or illegal activity, and prosecute those responsible for that activity. | ● The processing is necessary for entering into, or performance of a contract to which you are a party ● We need it to comply with a legal obligation, for instance to comply with a court order ● We, or a third party, have a legitimate interest in using your Personal Information for the purpose of protecting against and preventing fraud |
| Marketing | We may process your Personal Information for marketing and advertising purposes, such as to develop and provide promotional materials and advertisements that may be relevant, valuable or otherwise of interest to you. | ● You give us consent to do so ● We, or a third party, have a legitimate interest in using your Personal Information for the purpose of delivering marketing and advertising materials |
| Understanding usage and improving the Services | We may use your Personal Information that we collect through the Services to understand and analyze the usage trends and preferences of our users, to improve and repair errors in the Services, and to develop new products, services, features, and functionalities. | ● You give us consent to do so ● We, or a third party, have a legitimate interest in using your Personal Information for the purpose of evaluating and improving our products or services |
| Auditing Interactions | We may use your Personal Information for auditing related to a current interaction with you and concurrent transactions, including, but not limited to, counting ad impressions to unique visitors, verifying positioning and quality of ad impressions, and auditing compliance with this specific and other standards. | ● You give us consent to do so ● We, or a third party, have a legitimate interest in using your Personal Information for the purpose of evaluating and improving our products or services |
| Administrative and legal purposes | We may use your Personal Information to address any administrative or legal issues pertaining to Clearspot Artificial Intelligence, including but not limited to intellectual property infringement, defamation, rights of privacy issues, to enforce our Terms of Service or other legal rights, facilitating transactions and payments, or as may be required by applicable laws and regulations or requested by any judicial process or governmental agency. | ● The processing is necessary for entering into, or performance of a contract to which you are a party ● We need it to comply with a legal obligation, for instance to comply with a court order ● We, or a third party, have a legitimate interest in using your Personal Information for the purpose of addressing administrative and legal issues |
| De-identification and aggregation | We may aggregate or otherwise de-identify Personal Information and use the resulting information for other business purposes, as permitted by applicable law. | ● The processing is necessary for entering into, or performance of a contract to which you are a party ● We, or a third party, have a legitimate interest in using your Personal Information for the purpose of aggregating and de-identifying the data |
| Job Applications | We may use your Personal Information to process your job application. | ● You give us consent to do so ● We, or a third party, have a legitimate interest in using your Personal Information for the purpose of processing your job application |
| Other purposes | If we intend to use your Personal Information for other purposes, we will provide specific notice at the time the Personal Information is collected. | Please consult the relevant specific notice |
We only rely on our or a third party’s legitimate interests to process your Personal
Information when these interests are not overridden by your rights and interests. When
we are using your information because we or a third party have a legitimate interest to
do so, you may have the right to object to that use.
3. Disclosure of Personal Information
We may disclose your Personal Information under the following circumstances, subject
to applicable legal requirements and conditions:
3.1. Consent. We may disclose your Personal Information to third parties when you have
provided explicit consent for such disclosure.
3.2. Service Providers. We engage third-party service providers to perform various
functions on our behalf, including but not limited to website hosting, data analysis, IT
infrastructure provision, customer support, email delivery, auditing, and payment
processing. We limit the Personal Information shared with these providers to what is
reasonably necessary for them to perform their services. These providers are
contractually obligated to maintain the confidentiality and security of your Personal
Information and are restricted from using it for any purposes other than those for which
it was provided.
3.3. Legal Compliance and Protection. We may disclose your Personal Information if
required to do so by law or in the good-faith belief that such disclosure is necessary to
comply with applicable legal obligations, respond to legal processes such as court
orders, judicial or governmental subpoenas or warrants, or cooperate with law
enforcement and other governmental agencies. Additionally, we may disclose your
Personal Information to protect ourselves or others from liability, to prevent or address
fraudulent, abusive, or unlawful activities, to investigate and defend against third-party
claims or allegations, to safeguard the security and integrity of our Services and
infrastructure, and to protect our property or legal rights, including the enforcement of
our agreements.
3.4. Business Transactions. In the event of a merger, acquisition, debt financing, sale of
assets, or similar business transaction, including insolvency, bankruptcy, or receivership,
your Personal Information may be transferred as part of the transaction or as one of
our business assets.
3.5. Affiliates and Subsidiaries. We may share your Personal Information with our
affiliates, subsidiaries, and branch offices for purposes consistent with this Policy,
including the provision and improvement of our Services.
4. Your Rights and Choices
You have certain rights and choices regarding your Personal Information, as described
below:
4.1. Access and Update. You may access and update various categories of your
Personal Information through your account settings or by contacting us directly. We will
reflect these changes in our active user databases promptly or within a reasonable
period. However, we may retain copies of your information for purposes such as
backups, archiving, fraud prevention, legal compliance, and other legitimate business
purposes.
4.2. Opt-Out of Communications. You may opt out of receiving commercial emails and
promotional communications by following the unsubscribe instructions provided in those
communications or by contacting us. Please note that it may take up to ten business
days to process your opt-out request. During this period, you may still receive
communications that were already in the process of being sent. Additionally, you will
continue to receive administrative messages related to our Services.
4.3. Additional Rights. Depending on your jurisdiction, you may have additional rights,
including the right to request access to, correct, or delete your Personal Information,
restrict or object to its processing, request data portability, or lodge a complaint with a
supervisory authority. You may also withdraw any previously given consent regarding
the processing of your Personal Information at any time. Withdrawal of consent will not
affect the legality of processing conducted prior to the withdrawal.
4.4. Exercise of Rights. To exercise any of these rights, please contact us using the
details provided at the end of this Policy. Note that there may be exceptions and
limitations to these rights as permitted under applicable laws, and we may retain
information as necessary for backup, legal compliance, or other legitimate business
purposes.
4.5. Cookie Choices. You may manage your preferences regarding cookies and similar
technologies through your browser settings. Blocking cookies may affect the
functionality of our Services. You can also opt out of targeted advertising by visiting
third-party opt-out pages such as Google’s Ads Preferences Manager, TRUSTe’s
Preference Manager, or the Network Advertising Initiative opt-out page. We do not
respond to Do-Not-Track signals, and depending on your location, you may also have
the option to use the Global Privacy Control (GPC) to opt out of the sale or sharing of
your Personal Information.
5. Third-Party Services
Our Services may include features or links to third-party websites and services. Any
information you provide on third-party sites or services is governed by those operators’
privacy policies, which may differ from ours. We are not responsible for the content or
privacy practices of third-party services and encourage you to review their policies
before disclosing any personal information.
6. Protection of Personal Information
Clearspot Artificial Intelligence implements a comprehensive suite of security measures
to protect and safeguard your Personal Information. Our commitment to privacy by
design encompasses minimizing the volume of data collected, as well as employing
robust technical and organizational safeguards to uphold the confidentiality, integrity,
and availability of your data. In the event of a data breach that compromises your
Personal Information, we will promptly notify you in accordance with applicable
regulatory requirements, ensuring that you are informed of the breach as soon as
feasible.
7. International Data Transfers
In general, our Services are hosted in the United States. If your data is stored and
processed locally to meet regional data residency requirements, please be aware that
our support and business operations are predominantly based in the United States, and
your data may be accessible by our personnel located there. For inquiries about data
hosting options outside the United States, please contact our Sales team.
When you use our Services from regions with data protection laws differing from those
in the U.S., you consent to the transfer of your Personal Information to the United
States. We take appropriate measures to ensure compliance with relevant data
protection laws regarding international data transfers, including adherence to legal
frameworks that provide adequate protection for such transfers.
For data transfers from the European Economic Area (EEA), the United Kingdom (UK),
or Switzerland, we adhere to applicable data protection regulations by implementing
appropriate safeguards, such as the Standard Contractual Clauses (SCCs) or Binding
Corporate Rules. Our Master Services Agreement incorporates the protections of the EU
and UK Standard Contractual Clauses for customers sharing data from these regions. To
learn more about our data transfer practices or to request a copy of the contractual
safeguards in place, please contact us using the details provided below.
8. Data Privacy Framework Compliance
Clearspot Artificial Intelligence is compliant with the EU-U.S. Data Privacy Framework
(“EU-U.S. DPF”), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy
Framework (“Swiss-U.S. DPF”) as established by the U.S. Department of Commerce. We
have certified our adherence to the Data Privacy Framework Principles, which govern
our processing of personal data from the European Union, the UK, and Switzerland. In
the event of any conflict between this Policy and the Data Privacy Framework Principles,
the Principles will prevail. For more information on the Data Privacy Framework and to
view our certification, please visit Data Privacy Framework website.
We are committed to resolving complaints about our collection or use of your Personal
Information in accordance with the Data Privacy Framework Principles. EU, UK, and
Swiss individuals with concerns or complaints regarding our Privacy Shield policy should
first reach out to us using the contact information provided at the end of this Policy.
Additionally, we will offer an opt-out mechanism for uses or disclosures of Personal
Information that differ from those originally collected or subsequently authorized,
particularly in cases involving sensitive Personal Information. We also remain liable
under the Data Privacy Framework Principles for any third-party agents that process
your data in a manner inconsistent with these Principles, unless we can demonstrate
that we are not responsible for the event giving rise to the damage.
9. Data Retention
We will retain your Personal Information only for as long as necessary to achieve the
purposes for which it was collected, as outlined in this Policy and our Master Services
Agreement. This includes compliance with legal obligations, the necessity of retaining
data for operational purposes, and adherence to statutory retention periods. Our
retention decisions are informed by factors such as the type and sensitivity of the
Personal Information, the services provided, and legal requirements.
10. Children’s Privacy
We are dedicated to safeguarding children’s privacy and encourage parental
involvement in their children’s online activities. Our Services are not intended for
individuals under the age of 16, and we do not knowingly collect Personal Information
from such individuals. If we become aware that we have collected Personal Information
from a child under 16, we will promptly delete such information. Parents or guardians
who suspect that their child’s Personal Information may have been collected should
contact us immediately at info@clearspot.ai.
11. Policy Updates
This Policy may be updated periodically to reflect changes in our practices or legal
requirements. We will revise the “last modified” date at the beginning of the Policy to
indicate when changes have been made. Continued use of our Services following such
updates constitutes your acceptance of the revised Policy. We encourage you to review
this Policy periodically to remain informed about how we handle your Personal
Information.
12. Contact Information
For questions, concerns, or requests related to this Policy or your Personal Information,
please contact Clearspot Artificial Intelligence at:
Clearspot Artificial Intelligence Corp
7345 W Sand Lake Road, Suite 210 Office 1942
Email: info@clearspot.ai
Last Updated: October 6, 2024